Warranty

AN IMPORTANT MESSAGE TO OUR CUSTOMERS:

Trophies Art Inc. Authorized Dealer and Warranty Statement

Trophies Art Inc. is firmly committed to providing our customers with best in class, reliable products through authorized dealers. Our policy is to honor product warranties and to perform services only on products purchased from an authorized Trophies Art Inc. dealer and only accompanied by a receipt or proof of purchase. If you purchase a Trophies Art Inc. product from an unauthorized dealer or if the original factory serial number has been removed, defaced or altered, your Trophies warranty will not be valid.

If you return an item to Monster for replacement, and that item is verified as either counterfeit or a product not manufactured by Trophies Art Inc., you will be notified via e-mail or phone with instructions for retrieving your item. You will have a maximum of 3 business days to request that the item be shipped back to you at your cost. This cost will be a shipping and handling fee of $50. Shipments are sent via FedEx only.

Unfortunately, there are some websites and dealers who claim to be authorized Trophies Art Inc. resellers but are not. Products sold on these websites or from these dealers do not carry a warranty from Trophies Art Inc.. When you purchase products from an unauthorized website or dealer you are taking a risk, because these products may be counterfeit, used, defective, or may not be designed for use in your country. Please protect yourself and your Trophies Art Inc. product by ensuring that you only purchase rophy products from an Authorized Trophies Art Inc. Dealer.

If you purchased a counterfeit product with a credit card, you may wish to contact your credit card company and dispute the charge. Trophies Art Inc. Products, Inc. will provide you with an email or letter identifying your product as a counterfeit to assist you in this.

For warranty service, please call +1(909) 859 1906, and we will guide you through the warranty service process.